Privacy Policy — How game036 Collects, Uses, and Protects Your Data

game036 ("we", "us", "our", "the Platform") operates the online gaming platform accessible at game036.app and any associated mobile-optimised URLs. This Privacy Policy describes our practices for collecting, processing, storing, and protecting the personal information of users ("you", "the User", "the Player") who access or register on the game036 platform, with a particular focus on players resident in Bangladesh.

This Policy is incorporated by reference into the game036 Terms & Conditions. By registering an account or using any game036 service — including placing bets on cricket, BPL, or IPL markets, playing live dealer games, accessing the slots library, or using the game036 Login portal — you consent to the data practices described in this Privacy Policy.

This Privacy Policy is written in English. It is the authoritative version of this document. game036 may publish translated summaries for informational purposes, but in the event of any inconsistency between a translated summary and this English-language Policy, the English version prevails in all circumstances.

game036 collects personal data through several channels: directly from you when you register or interact with the platform, automatically as you use our services, and occasionally from trusted third-party sources such as payment processors and identity verification providers. The categories of data we collect are set out below.

We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, genetic data, or biometric data unless explicitly required to fulfil a specific legal obligation. If you voluntarily disclose such information in a support communication, we will handle it with appropriate care and not use it for any purpose beyond resolving your query.

game036 uses your personal data only for legitimate, defined purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your personal data are as follows:

• Account Management: To create, maintain, and administer your game036 account, including processing your game036 Login sessions, managing two-factor authentication (2FA) via your Bangladesh mobile number, and enabling account recovery.
• Identity & Age Verification (KYC): To confirm that you are who you say you are and that you are 18 years of age or older, as required for access to real-money gaming features. KYC data may be verified against trusted third-party identity databases.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, and Mastercard in BDT. Financial data is shared with payment processors solely to execute your requested transaction.
• Game Delivery & Platform Operation: To provide and personalise the gaming experience across cricket betting, live dealer games, slots, and entertainment titles, and to maintain the technical stability of the platform.
• Fraud Prevention & Anti-Money Laundering (AML): To detect and prevent fraudulent account activity, duplicate registrations, money laundering, and other prohibited conduct as defined in the game036 Terms & Conditions.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, to enforce self-exclusion and deposit limit settings requested by users, and to provide targeted responsible gaming guidance.
• Customer Support: To respond to your queries, resolve disputes, investigate complaints, and provide assistance through all game036 support channels.
• Legal & Regulatory Compliance: To comply with applicable Bangladeshi law, court orders, and regulatory requirements, including record-keeping obligations.
• Marketing Communications (opt-in only): To send you promotional offers, bonus alerts, and news about game036 services — but only where you have explicitly opted in to receive such communications. You may withdraw your marketing consent at any time by contacting [email protected].
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve game selection, navigation, deposit/withdrawal flows, and the overall player experience on game036.

game036 does not sell your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose. All third parties with whom we share data are contractually obligated to protect it and use it solely for the specified purpose.

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card scheme partners (Visa / Mastercard) receive the minimum financial data required to process your deposit or withdrawal transaction in BDT. These providers maintain their own privacy policies and security standards.
• Identity Verification (KYC) Providers: Trusted third-party KYC services may receive your identity documents and personal details to verify your age and identity during account registration or at any subsequent verification checkpoint.
• Game Studio Partners: Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your account identifier (not your full personal details) to facilitate game session delivery, record game outcomes, and resolve game-level disputes.
• Fraud & Security Technology Providers: Third-party tools used for device fingerprinting, IP analysis, and fraud risk scoring may process technical data to help game036 identify suspicious activity.
• Legal & Regulatory Authorities: game036 may disclose personal data to Bangladeshi law enforcement authorities, courts, or regulatory bodies where required by a legally binding order, warrant, or applicable law. We will notify you of such disclosure where permitted to do so.
• Professional Advisors: Lawyers, accountants, and auditors engaged by game036 may access personal data on a strictly confidential, need-to-know basis in connection with their professional services.

All game036 service providers and data processors are bound by written data processing agreements that restrict their use of your data to the purposes for which it was shared. game036 remains responsible for your data at all times and takes commercially reasonable steps to ensure third-party compliance with applicable data protection standards.

game036 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your authenticated game036 Login session, and collect anonymous analytics data. A cookie is a small text file stored on your device by your browser when you visit a website.

The cookies used on game036 fall into the following categories:

• Strictly Necessary Cookies: These are essential for the platform to function. They maintain your logged-in session, remember items in the cashier flow, and protect against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: These collect anonymised data about how players navigate the platform — which game categories are most popular, where users spend the most time, and where friction points exist. This data is used in aggregate form to improve the platform.
• Functional Cookies: These remember your preferences such as language setting, display preferences, and recently played games, so you do not need to reconfigure them on each visit.
• Security Cookies: Used alongside the game036 Login 2FA system to recognise trusted devices and reduce the frequency of additional verification prompts on devices you have previously authenticated.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain platform features, including the game036 Login session management and cashier flow. game036 does not use third-party advertising cookies or behavioural targeting cookies.

game036 takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, and destruction. The following security controls are in place across the game036 platform at all times:

• TLS/SSL Encryption: All data in transit between your device and game036 servers is encrypted using industry-standard TLS 1.2 or higher. This includes your game036 Login credentials, payment data, and all personal information you submit through any form on the platform.
• Encrypted Password Storage: Passwords are never stored in plain text. game036 uses strong one-way cryptographic hashing (with salting) to store password data, meaning even game036 staff cannot read your password.
• Two-Factor Authentication (2FA): The game036 Login system uses SMS OTP sent to your registered Bangladesh mobile number as a second authentication factor when you log in from an unrecognised device, significantly reducing the risk of account takeover.
• Access Controls: Internal access to user personal data is restricted on a strict need-to-know basis. game036 staff are granted the minimum level of data access required to perform their specific job functions.
• Regular Security Audits: game036 conducts periodic security assessments of its platform infrastructure, including vulnerability scanning and penetration testing, to identify and address potential weaknesses before they can be exploited.
• Secure Data Centres: game036 user data is stored on servers in facilities with physical security controls including access monitoring, redundant systems, and environmental protections.

While game036 employs robust security measures, no platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure by choosing a strong, unique password, never sharing your game036 Login credentials with any other person, and enabling 2FA on your account. If you suspect your account has been compromised, contact [email protected] immediately.

As a game036 user, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the game036 support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and aim to resolve it within 30 calendar days.

• Right of Access: You may request a copy of all personal data game036 holds about you, including your account details, transaction history, gaming activity records, and communication logs.
• Right to Rectification: If any personal data game036 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through your account settings; for identity document corrections, contact support.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (where consent was the legal basis), or where the data has been unlawfully processed. This right is subject to game036's legal obligation to retain certain records — for example, financial and AML records must be retained for a minimum period regardless of erasure requests.
• Right to Restriction: You may request that game036 restrict processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or where processing is unlawful but you prefer restriction over erasure.
• Right to Data Portability: You may request that game036 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to Withdraw Marketing Consent: If you previously opted in to receive marketing communications from game036, you may withdraw that consent at any time by emailing [email protected] or by using the unsubscribe link in any marketing email you receive. Withdrawal of marketing consent does not affect any other aspect of your game036 account.
• Right to Close Your Account: You may request closure of your game036 account at any time. See the Terms & Conditions for details of the account closure process and the conditions under which outstanding balances are returned.

game036 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via their registered email address.

Your continued use of the game036 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how game036 protects and uses your personal information.

This Privacy Policy was last reviewed and updated in January 2026. It supersedes all previous versions of the game036 Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way game036 handles your personal data, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within 5 business days.

game036 is committed to resolving all privacy concerns promptly and fairly. If you are not satisfied with our response, you may have the right to escalate your complaint to a relevant data protection authority under applicable Bangladeshi law.